Metered street parking is available to all of our guests. Please arrive a few minutes early to find a parking spot. The meter cost is 25 cents per hour, with a two hour max. Just let us know if your meter is about to expire, and we'll be happy to run outside for you. Meters stop at 5:00pm during the week and are free on Saturday's. We do not have access to any nearby lots, so if you park there, you could be towed.
Late Arrival
Our goal is to respect your time and keep all appointments on schedule. If you are more than ten minutes late, we reserve the right to reschedule all or some of your services so your tardiness does not effect punctual clients. We do our best to accommodate all of our guests, but we ask to please let us know if you are going to be late. If your artist needs to reschedule your appointment because you were late, you will be subject to our cancellation policy. Late fees apply if you are habitually late. If we are running a few minutes behind, we will do our best to contact you in advance.
Cancellation
When you book an appointment at Eclectic Hair Studio, that time is designated just for you. We ask for a 24 hour notification in the event of a cancellation so we can fill your spot with a guest on our wait list. In the event your appointment is cancelled less than 24 hours before your appointment, you will be charged a 50% rebooking fee before being able to reserve your next appointment. *All appointments must be cancelled or rescheduled directly through Eclectic Hair Studio by phone at 740-633-2507.
No Show
If you cancel with less than 24-hour notice, we will charge a 50% rebooking fee. If you choose to not show up to your appointment with no notification, you will be charged a 100% rebooking fee before being able to reserve your next appointment. If you no show 3x, we will no longer take you as a guest.
Card on File
We require a credit card on file to book appointments in the event that you no-show, are tardy, or late cancel. We accept Visa, MasterCard, Discover and American Express.
Supervised Children
At Eclectic Hair Studio, we understand that you expect and deserve the best experience possible. Children are welcome during the time of their scheduled service only. Lets face it, we've got hot tools and sharp objects in the studio. For their safety and the comfort of our guests trying to relax, children under the age of 12 are not permitted on our studio floor without an appointment and may not wait in the lobby unless supervised by another adult.
Redo
We want you to feel your best! If you are unsatisfied with your service, please let us know within seven days of your appointment and we will be more than happy to adjust your hair or nails.
Return
Not in love with the product you bought at Eclectic Hair Studio? Return it within 30 days of purchase and exchange it for a new product! Due to Human Hair industry standards all hair pieces and extensions are a Final Sale product with no refunds, returns or exchanges.
Gift Cards
Terms and Conditions: Eclectic Gift Cards are redeemable for services or merchandise only at Eclectic Hair Studio in Martins Ferry, OH (not valid online). Gift cards are not redeemable for cash, and will not be replaced if lost, stolen or used without your permission. Card must be present during checkout. Offer voided if gift card is altered or defaced. Cannot be used on our online store.